Welcome to PINCUE ("PINCUE", "we", "us", or "our"). We operate the website located at getpincue.com and any related applications or services (collectively, the "Service").
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read this policy carefully before using our Service.
By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the Service.
PINCUE is operated as a solo-founder software product. For all privacy-related matters, the data controller is:
PINCUE
Website: getpincue.com
Contact: privacy@getpincue.com
We collect information you provide directly to us, information collected automatically when you use the Service, and information from third parties where applicable.
We use the information we collect for the following purposes:
If you are located in the European Economic Area (EEA), the United Kingdom, or a jurisdiction subject to equivalent data protection law, we process your personal data under the following legal bases:
We do not sell your personal information. We may share your data in the following limited circumstances:
We use trusted third-party providers to operate the Service. These providers process data on our behalf and are contractually bound to protect your information.
| Provider | Purpose |
|---|---|
| Vercel | Hosting and infrastructure |
| Supabase | Database and authentication |
| Stripe | Payment processing |
| Resend | Transactional email |
| PostHog | Product analytics |
We may disclose your information if required to do so by law, or in response to valid legal process (e.g. a court order or subpoena), or if we believe disclosure is necessary to protect the rights, property, or safety of PINCUE, our users, or the public.
If PINCUE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a notice on the Service before your data is transferred and becomes subject to a different privacy policy.
We use cookies and similar technologies to operate and improve the Service. Cookies are small text files stored on your device. We use the following types:
You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features. We do not serve advertising cookies or sell data to advertisers.
The Pincue Chrome Extension uses chrome.storage.local — not browser cookies — to persist session state and authentication tokens locally on your device.
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymise your personal information within 30 days, unless we are required by law to retain it longer. Some residual data may remain in encrypted backups for up to 90 days before permanent deletion.
For Free users, all session data exists only in your browser's local storage and is cleared automatically when you close the extension panel.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction:
No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
PINCUE is primarily based in Ireland and the European Economic Area. Some of our service providers may process data outside the EEA. Where this is the case, we ensure appropriate safeguards are in place — such as the European Commission's Standard Contractual Clauses (SCCs) — to ensure your data receives an adequate level of protection.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@getpincue.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are based in Ireland or the EU, you have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us at privacy@getpincue.com and we will take steps to delete such information.
The Service may contain links to third-party websites or services. We have no control over those sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account) or by posting a prominent notice on the Service, and we will update the "Last updated" date at the top of this policy.
Your continued use of the Service after the effective date of a revised policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@getpincue.com
Website: getpincue.com
We aim to respond to all enquiries within 5 business days.