Pincue ("we", "our", "us") is a Chrome Extension and associated website that helps you capture and export UI feedback. This policy explains what data we collect, how we use it, and your rights.
When you create an account, we collect your name and email address. This is stored in our Supabase database (EU West region, Ireland).
For Pro users, captured sessions and notes (including CSS selectors, severity tags, and free-text feedback) are stored server-side in Supabase so you can recall them later. For Free users, all session data exists only in your browser's local storage and is deleted when you close the panel.
Screenshots are captured using the Chrome captureVisibleTab API. They are stored temporarily in your browser's local storage and included in your exported markdown file. We do not upload screenshots to our servers.
Payments are processed by Stripe. We store only your Stripe Customer ID, not card numbers or full payment details. See Stripe's privacy policy.
We may collect anonymised product analytics (events like "session started", "export clicked") via PostHog to understand how the product is used. No personally identifiable information is included in these events.
We do not sell your data, use it for advertising, or share it with third parties except as described here.
All data is stored in Supabase (AWS eu-west-1, Ireland). Connections are encrypted in transit (TLS). Row-level security policies ensure users can only access their own data. We use Supabase Auth for authentication — passwords are hashed with bcrypt and never stored in plain text.
Your account and session data is retained while your account is active. If you delete your account, all associated data is permanently deleted within 30 days. Free users have no server-side data — it is cleared automatically when you close the extension panel.
If you are in the EU/EEA, you have the right to:
To exercise any of these rights, email hello@fergflannery.com. We will respond within 30 days.
The Pincue website uses no tracking cookies. The extension uses chrome.storage.local — not browser cookies — to persist session state and authentication tokens locally on your device.
We may update this policy. We will notify you by email or in-app notice for material changes. The "last updated" date at the top will always reflect the current version.
For any privacy questions or requests: hello@fergflannery.com